Taking Care of Business

After we have verified your organization, as a business client you enjoy a standard one-year warranty, at no extra cost. Needless to say, all the benefits of our 30- and 90-day policies (listed in the Warranty section) still apply, as well. And to make sure the workflow keeps on flowing, on orders of $1,000 or more we offer advance replacement, which means that if there is an issue, your replacement device is on its way to you immediately—no need to wait until we have confirmed your return. Once you receive the replacement unit, simply put the faulty device in the packaging the replacement came in, and stick on the return label we emailed. Once that’s done, just let the RefurbConnect team know and we’ll even schedule a pick-up. It couldn’t be easier. Another perk for business clients making a purchase of $1,000 or more—free shipping on returns.

Looking for longer-term peace of mind? We offer businesses two- and three-year extended warranties.